Privacy Notice

Last Updated April 11, 2024

Welcome to the Ladies Playbook! This Privacy Notice explains how we at Ladies Playbook, LLC (“Ladies Playbook,” “LP,” “we,” or “us”) treat your information on and other websites, platforms, and online channels we own or operate, products and services we offer, and your communications with us by any means (collectively, the “Services”) and how you can exercise your privacy rights. This Privacy Notice is governed by and part of our Terms of Use with you and the Subscription Agreement between LP and the Team, as applicable. Note that this Privacy Notice does not apply to any third-party platforms or services, or any third-party services linked or accessible from our Services.

LP wants to make sure you have a clear understanding of our privacy practices. Here is a summary of our privacy practices, as detailed below:

• Ladies Playbook designed the Services as a private space that connects Users with the community of significant others associated with their player’s team.
• Think before you post! Your posts will be seen by others. Even though the Services are private, we a good rule of thumb is to never post any information that is confidential, sensitive, or that you would not want to be known by the general public.
• You can access, update, and delete your Personal Information through your account. If you want to exercise other privacy rights, please contact us.
• LP does not disclose your Personal Information or posts to the Team, and LP will never sell or share your Personal Information.
• Ladies Playbook has designed the Services with privacy and security in mind, but we cannot guarantee that your posts will not be shared with others, nor can we control how others might use or construe the information included in your posts.

Please read the following Privacy Notice in full to understand how we collect and use information when you use the Services. If you have questions about our privacy practices or would like to make a complaint, please email [email protected].

1. Your Personal Information.

When we say, “Personal Information,” we mean any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information falls within certain categories, for example:

a. Identifiers (e.g., name, email, telephone number, address, username);
b. Sensitive Personal Information (e.g., government identification number; precise geolocation; racial or ethnic origin; religious beliefs; health information; contents of messages when we are not the recipient; in some cases, information about a known child);
c. Legally protected information (e.g., race, citizenship, marital status, sex);
d. Employment-related information (e.g., current or past employment);
e. Non-public educational information, including information protected under the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99);
f. Biometrics (e.g., DNA, face/voice prints, health data) and audio, electronic, visual, thermal, or olfactory information;
g. Commercial information (e.g., products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies);
h. Internet or other similar activity (e.g., browsing history; content interactions); and
i. Inferences drawn from Personal Information to create a profile about preferences, characteristics, trends, predispositions, behavior, attitudes, intelligence, and aptitudes.

Not all information about you is legally protected as Personal Information. Depending on where you live, publicly available information, aggregated information (meaning data summaries or reports with Personal Information removed), employment-related information, or anonymized information (that cannot be linked back to you as an individual) may not qualify as “Personal Information.”

2. Personal Information is collected from you, the Team (sometimes), and your content interactions on the Services.

Ladies Playbook is careful to only collect, use, retain, and disclose Personal Information with your consent, for a legitimate interest, or as required or permitted by law. We process Personal Information as adequate and relevant to the specific, express purposes stated for collection or as reasonably necessary and proportionate to provide you with the Services. Over the last 12 months, we have collected the following categories of Personal Information:

a. Your registration and use of the Services. When you register as a User, we will collect identifiers like your name, username, email and password, your player’s name, and Team. You may also optionally provide your address, social media channels, and your player’s previous teams, as well as answers to our survey questions. LP collects this information with your consent, and we use it to verify you as a User associated with the Team and to provide you with access to the Services.
b. The Team. The Team will provide LP with a list of significant others of players who are eligible to access the Services as Users and their email addresses. We collect this information as a service provider to the Team and we use it to send you a registration link and to verify you as an approved User and grant you access to the Services.
c. Your content interactions on the Services. LP may use cookies and related technologies to understand User interactions with the Services and to provide and improve functionality. Most of the data collected is technical only and does not qualify as Personal Information. Read more about this data under Section 3 Will there be cookies?

Additionally, Ladies Playbook may process your Personal Information to: (i) fulfill any purpose to which you consent; (ii) monitor your compliance with our agreements and policies; (iii) help maintain the safety, security, and integrity of our technology assets; (iv) conduct internal testing, research, analysis, and product development, including to develop and improve our content and offerings; (v) respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; (vi) identify, contact or bring legal action against persons or entities who may be causing injury to you, to us, or to others as we determine necessary; or (vii) evaluate or conduct a business transition involving some or all of our company assets where Personal Information held by us is among the assets transferred.

LP will not collect additional categories of Personal Information or use already collected Personal Information for purposes that are materially different, unrelated, or not reasonably necessary or compatible with the original purpose without notice and consent to you as required by law.

3. Will there be Cookies?

A cookie is a small file that is placed on your device when you visit a website. Cookies allow websites and platforms to analyze user trends, remember a user from one session to the next, and enable certain features to function. Ladies Playbook uses cookies to authenticate users and enable features on the Services, as follows:

a. WordPress cookies for User authentication.
b. Google ReCaptcha cookies for registration, login, and spam protection.
c. YouTube cookies to track views of embedded videos that may appear in listings or other content on the Services.
d. Autolocation cookies to track generalized (non-precise) geolocation when using the Services.

Data collected from cookies is never shared with third parties for targeted advertising. You can adjust your settings on the Services or your device or you can install a third-party plugin to block cookies or alert you when a cookie is set but doing so may prevent you from using some or all of the features on the Services.

4. Ladies Playbook is for adults, not children.

The Services are intended for use by adults, not children. No individual under the age of 18 should attempt to use the Services or provide any Personal Information to LP. If we learn we have collected or received Personal Information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please email us at [email protected]

5. Your Personal Information is retained for the year you are registered.

Ladies Playbook retains the Personal Information associated with your account for the year during which you have access to the Services through your Team. If the Team renews your aces, we will retain your Personal Information into the subsequent year. Cookie data may be retained for as little as a few minutes or as long as 24 months. If your access terminates at the end of the year, LP will securely delete the Personal Information associated with your account. Ladies Playbook reserves the right to retain data for longer periods as required by law or court order or if doing so is critical to our business.

6. LP only discloses Personal Information in very limited circumstances. 

Ladies Playbook will only disclose Personal Information to third parties as described in this section, with your permission, or as required by law. LP does not share your information with the Team or share or sell your Personal Information to any third parties. In the preceding 12 months, we have disclosed Personal Information for a business purpose to the following third parties: 

a. Our Service Providers. Service Providers like cloud service providers, content management services, and email and data hosting providers may have access to Personal Information as needed to perform their contractual obligations to us. We prohibit our service providers from selling or disclosing the Personal Information we provide, and we require all service providers to maintain confidentiality standards and appropriate technical and organizational measures to ensure the security of your Personal Information b. Law enforcement, and other governmental agencies, as permitted or required by law.
c. Other third parties, as permitted by applicable law, for example: if we go through a business transition (e.g., merger, acquisition, or sale of a portion of our assets); to comply with a legal requirement or a court order; when we believe it is appropriate in order to take action regarding illegal activities or prevent fraud or harm to any person; to exercise or defend our legal claims; or for any other reason with your consent.
d. Aggregated and Deidentified Information. We reserve the right to share aggregated, anonymized, or de-identified information about any individuals with nonaffiliated entities for marketing, advertising, research, or other purposes, without restriction.

7. You can control your Personal Information on the Services.

The Services provide you with a variety of methods to directly control how we collect and use your Personal Information, including but not limited to:

a. Your Account. You have the option to access, correct or update, or delete certain Personal Information through your account settings.
b. Emails. Ladies Playbook may send you informational or support emails related to your account. Depending on your communication preferences, we may also send you marketing emails. If you do not wish to receive emails from us, you can unsubscribe or change your preferences via the links provided in the emails or send us a request. Note that if you opt-out of marketing communications, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
c. Device Settings. You can control the data collected from your device through cookies and related technologies by adjusting your device settings.
d. Texting. If you provide us with your wireless phone number, you consent to LP sending you informational or service text messages. However, we will only send you marketing text messages if you opt-in to receive these notifications from us. For all text messages, the number of texts you receive will depend on the Services you use and the information you request from us. You can unsubscribe from our text messages by replying STOP or UNSUBSCRIBE to any of these text messages. Messaging and data charges may apply to any text message you receive or send. Please contact your wireless carrier if you have questions about messaging or data charges.
e. Do Not Track. Do Not Track signals are signals sent through a browser informing us that you do not want to be tracked. Currently, our systems do not recognize browser “do-not-track” requests.

8. You may have rights under consumer privacy laws. 

Depending on where you reside, you may have specific rights over the collection and use of your Personal Information. Ladies Playbook only offers the Services to Teams located in the United States. Under U.S. law, consumer privacy is governed by federal privacy laws covering specific industries or data uses and state privacy laws entitling consumers to privacy rights. This section provides informational notices for U.S. states that require companies to inform consumers about their privacy rights and a provide method to exercise those rights. Some of these laws may not apply to our Services, in which case these notices are offered as a courtesy to those Consumers. Depending on where you live, you may have some or all of the following privacy rights:

1. Right to Correct is the right to request that we correct inaccurate Personal Information about you on our systems. You can exercise this right through your account. If you need assistance, please inform us and we will update our records.
2. No Selling or Sharing Personal Information. Some states entitle consumers to opt out of the sale or sharing of Personal Information or targeted advertising practices. LP does not sell your Personal Information or share your Personal Information with third parties for cross-contextual behavioral advertising purposes. If this changes in the future, we will update this Privacy Policy and provide you with a method to opt out.
3. No User Profiling You may have the right to opt out of automated profiling. LP does not process your Personal Information to evaluate, analyze, or predict your interests and preferences or otherwise use automated profiling to produce significant effects that concern you. If this changes in the future, we will update this Privacy Notice and provide you with a method to opt out.
4. Limited Use and Disclosure of Sensitive Personal Information. The Services are not intended to collect any sensitive Personal Information and in no case will LP disclose any sensitive Personal Information for the purpose of inferring characteristics about you or otherwise use sensitive Personal Information without consent.
5. Right to Deletion is the right to request that we delete your Personal Information that we collected and retained, with certain exceptions. LP may permanently delete, deidentify, or aggregate the Personal Information in response to a request for deletion.
6. Right to Access gives you the right to request confirmation that we have collected Personal Information about you and that we provide you with access to that Personal Information. If you submit an access request, we will provide you with copies of the requested pieces of Personal Information in a portable and readily usable format. Please note that LP may be prohibited by law from disclosing certain pieces of Personal Information, and we may be limited in the number or frequency of requests we must fulfill.
7. Right to Disclosure means you may request that we disclose information to you about our collection and use of your Personal Information, such as: (a) the categories of Personal Information we have collected about you; (b) the categories of sources for the Personal Information we have collected about you; (c) our business purpose for collecting, using, processing, sharing or selling that Personal Information, as applicable; (d) the categories of third parties with whom we share that Personal Information; and (e) if we sold or shared your Personal Information under the applicable law, two separate lists stating: (i) sales or sharing, identifying the Personal Information categories that each category of recipient purchased; and (ii) disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained. Certain laws may limit the number or frequency of requests we must fulfill.
8. Right to Nondiscrimination. We will not discriminate against you for exercising your privacy rights. For example, unless permitted by law we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services; (c) provide you a different level or quality of goods or services; (d) retaliate against you as an employee, applicant for employment, or independent contractor for exercising your privacy rights; or (e) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services, because you exercised a right under applicable privacy laws.
9. Health Data Rights. Some state laws entitle consumers to certain details about health data collected about them, including (a) confirmation of whether the entity collects, shares, or sells the consumer’s health data and access that data, including a list of all third parties and affiliates with whom the entity has shared or sold the health data and a method to contact those third parties, (b) a method to withdraw consent related to use of health data, and (c) the right to have their health data be deleted. The Services are not intended to collect any health data.
10. Right to Disclosure of Marketing Information. California’s Shine the Light Act (Civil Code sections 1798.83-1798.84) entitles California residents to request certain disclosures regarding Personal Information sharing with affiliates and/or third parties for marketing purposes.

9. Submit a Privacy Request to exercise your privacy rights.

If you wish to exercise your rights under your applicable privacy laws beyond the methods described above, or if you want to express concerns, revoke your consent, lodge a complaint, or request information, please email us at [email protected]. We can only assist with or fulfill a privacy request when we have sufficient information to verify that the requester is the person or an authorized representative of the person about whom we have collected Personal Information, and to properly understand, evaluate, and respond to the request. We do not charge a fee to process or respond to a verifiable request unless we have legal grounds to do so. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. We endeavor to respond to privacy requests in accordance with the requirements of the law applicable to your jurisdiction. If we do not fulfill your request within the legally required timeline, you can appeal our response by contacting us again.

10. Ladies Playbook is owned and operated in the United States.

If you access the Services from outside the United States, please be aware that your Personal Information may be transferred to, processed, stored, and used in the United States where U.S. law will apply and may be different from the laws of your home state. For example, if your information is in the United States, it may be accessed by government authorities under United States law. You are solely responsible for determining whether your use of the Services complies with your local laws. By allowing us to collect Personal Information about you, you consent to the transfer and processing of your Personal Information as described in this section.

11. Security? Ladies Playbook has you covered.

LP has implemented and maintains reasonable security measures to secure your Personal Information from accidental loss and unauthorized access, use, alteration, and disclosure. We use multilayered user authentication to keep the Services secure and limited only to Team community members, and data is secured using strong SSL encryption and securely stored with an industry-leading cloud provider. Our security measures are appropriate to the volume, scope, and nature of the Personal Information processed and designed to meet our duty of care with respect to your Personal Information.

Please bear in mind that submission of information over the Internet is never entirely secure. You are responsible for keeping your device access and login information confidential. You are also encouraged to install anti-virus and anti-malware software on your devices and keep all software updated to avoid security risks. We cannot guarantee the security of the information you submit via our Services while it is in transit over the Internet, and any such submission is at your own risk.

12. Convenient links to help you find everything you need.

The Services will contain links to websites and platforms that are not controlled by Ladies Playbook. These links are provided for your convenience while you use the Services. Please note that Ladies Playbook has no control over third-party websites, applications, platforms, or systems. Please exercise caution when deciding to disclose your Personal Information.13. This Privacy Notice may be updated from time to time. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice. We will notify you about material changes to this Privacy Notice by email or by other measures that are appropriate to provide you with notice. We will collect your consent to these changes to the extent required by applicable law.

13. This Privacy Notice may be updated from time to time.

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice. We will notify you about material changes to this Privacy Notice by email or by other measures that are appropriate to provide you with notice. We will collect your consent to these changes to the extent required by applicable law.